Loyalty Technology Solutions

Capillary’s AI-powered suite of products- Loyalty+, Engage+, Rewards+, Insights+ and a robust CDP form the crux of its offerings along with Brierley’s consultancy services (Capillary acquired Brierley in 2023). Touching more than 1bn loyalty members through its customers, Capillary is loyalty management solution of choice for enterprise brands across verticals.

Pobuca offers turn-key solutions; from consulting services to solution design, after-sales technical support, customization, and marketing managed services.

We empower B2C companies to build direct, personalized relationships with thousands or millions of consumers through technology & data and convert satisfied customers to loyal ones.

We help brands & retailers measure CX, design the right strategy based on KPIs, and then improve it in terms of Loyalty, customer service, and better engagement through personalization.

i360 was ranked as a leading loyalty operator for six years in a row. It was the first in the industry that has been certified by TÜV RHEINLAND for compliance with the International Standard for Information Security Management System „ISO/IEC 27001:2013” allowing it to provide its Clients with the highest standards in data safety.

Why do Clients value i360?
We work with international corporations. Our projects aim to increase the market shares of our Clients in the traditional trade. Our Clients value i360 because we can provide even the most complex IT solutions that require integration with external applications and data warehouses while maintaining total data security.

Why i360?
Clients choose i360 because they are looking for a reliable partner with experience in managing strategic projects and a competent counsellor who will proactively show them the right development directions and exceed the expectations of project leaders at the operational level.

Our innovative SnippCARE platform – a modular CUSTOMER ACQUISITION RETENTION & ENGAGEMENT platform enables implementation of omni-channel, device agnostic programs, from one-off marketing promotions to evergreen loyalty programs, that are ROI-driven and data-rich. It is tailor-made for brands to engage with and build deeper relationships with their consumers.

Available in modules based on your business needs, it is structured around core features that no loyalty program today should be without - real-time Receipt and Transaction Processing, Exhaustive Earn & Burn mechanisms, Segmentation & Personalization, Dynamic Member Benefit Management, Rewards, Data Collection & Analytics (including Advanced Basket Data Analysis) and Third-party Technology Integrations. We capture unique zero-party data in real time and build a single unified customer view, driving engagement, personalization and brand loyalty.

Our in-house services and support include
• Strategy planning and program design
• Implementation Flexibility - Full tech stack or modular components as needed
• Customer data management
• Real-time third party integration
• Operational support

For over a decade, we have worked with the world’s leading organizations across the globe in both B2C and B2B spaces, across industry verticals including FMCG, retail, pharma, utility, home and outdoor, alcohol, tobacco, lifestyle and more with program have implementations in over 45 countries in over 30 languages.

Snipp has a global presence with 150+ employees across 8 countries covering North America, UK & Europe, MENA and India.

The LOKE platform is proven to increase the average order value, frequency of transactions and staff efficiency. This is achieved via a suite of best-in-class digital sales tools powered by a highly sophisticated rewards and promotions engine.

LOKE is the first and only provider to offer a centralised start to finish experience, from services to marketing and loyalty programmes. The end-users can do it all from the comfort of their seat, whether they are at home or dining out, while the technology also supports promotional material and customer retention mechanics.

LOKE is the end-to-end solution customized according to each venue across all countries it operates in; the UK, Australia, New Zealand and Singapore. It is there to improve the hospitality experience while creating loyal and valuable customers for its merchants.

White Label Loyalty is an enterprise loyalty platform, which offers an innovative approach to customer engagement and loyalty with its event-based system. This means businesses can now reward loyalty program members for any customer behaviour, going beyond just transactions. The event-based engine allows not only for more flexible, customised loyalty incentives, but also for increased customer engagement and retention.

White Label Loyalty operates on an API-first and modular basis, meaning the platform can serve both as an end-to-end loyalty solution and a loyalty engine within your wider marketing stack.

We have served companies spanning over 10 different industries across the world, both in B2C and B2B. We can help you collect 1st party customer data, turn them into insights and run data-driven campaigns as a result.

Voucherify offers a business-agnostic REST API to model any loyalty and promotion use case. Voucherify’s intuitive interface allows non-technical teams to click together advanced campaign rules, while robust APIs let developers integrate contextual loyalty incentives and rewards within any business model and workflow, fast and at scale.

As an alternative to heavy monolithic loyalty applications, Voucherify allows brands to go to market much quicker – and enjoy unlimited flexibility and customization in the final implementation.
Established in 2013, Voucherify is a trusted solution for scaling businesses and global enterprises, with notable clients including Vodafone, easyJet, and Philips.

Companies use Open Loyalty to build loyalty programs from scratch or to extend their existing systems with loyalty and gamification mechanics like points, tiers, rewards, coupons, achievements, and so on.

As an API-first loyalty software, Open Loyalty is an alternative to heavy, monolithic loyalty software or developing bespoke loyalty applications from scratch.

Some of our clients include: ALDO, U.S. Soccer Federation, Ugami, Warba Bank, Dacadoo, Toolstream, Gigatron or Asia Commercial Bank.

Open Loyalty is a perfect choice for:
• Companies with custom loyalty and gamification needs

• Enterprises who need to implement a loyalty program at scale and have high technical complexities in their tech stack

• Brands who need to extend their existing system or own digital product with loyalty and gamification features"

Annex Cloud’s Loyalty Experience platform is purpose-built to become the heart of your digital technology stack, enabling you to deliver unique, value-based omnichannel interactions across the customer journey, keep customers coming back, incent profitable behaviors, and drive growth. See why companies like Toyota, ACTION, TaylorMade, NuSkin, and MacKenzie-Childs trust Annex Cloud to help them reduce churn, overcome skyrocketing acquisition costs, and build true brand-to-human connections.

• Leverage loyalty data across your tech stack, enabling all customer-facing teams to create personalized, value-based interactions
• Segment using any combination of customer, transaction, behavior, preference, and loyalty data
• Proactively engage customers when points are expiring
• Leverage gamification, contests, Refer a Friend, Ratings & Reviews, and more to create meaningful engagement,
• Connect siloed data to create a unified customer profile

Our IQ platform provides a faster, more economical and simpler way to generate revenue by understanding, anticipating and engaging customers through unique and personalised experiences in real-time instore and online. Coniq powers over £1 billion of sales annually for its customers, with more than 20 million consumers shopping at more than 1,800 brands in +25 countries worldwide.

Epsilon is the ONLY loyalty provider to be named a leader in both Loyalty Technology and Loyalty Services by Forrester. Our capabilities enables you to do so many things – some highlights include:

1) Industry leading identity resolution capability joining all of your customer’s data to a single identity profile for seamless activation across channels
2) Enhance traditional loyalty programs by connecting them to a digital world where you can talk to members inside and outside of your loyalty program as well as acquire non-members
3) Access the most powerful, reliable and scalable in the industry able to support the industry’s most demanding loyalty programs & deliver functionality in real-time
4) Maximizes your loyalty program potential with world-class services delivered by industry experts for strategic consulting, creative services, marketing data and digital media

We’re committed to your success and will tailor our support model to match your evolving needs. Whether you need a solution that’s full-service, self-service or in between, we’ll provide just the right amount of ongoing support. Our solution gives you the power and flexibility to create one-of-a-kind, emotional connections with your customers in the moments that matter most.

Antavo is an enterprise-grade loyalty technology provider that builds comprehensive loyalty programs to foster brand love and change customer behaviour for brands, retailers, and shopping malls. With a scalable and holistic loyalty logic, Antavo supercharges the marketing strategy of omnichannel and eCommerce companies and delivers a next-level shopping experience with best-in-class in-store capabilities.

As a Gartner and Forrester-listed ‘pure-play’ loyalty service provider, Antavo is characterized by its strong emphasis on a robust, yet sophisticated loyalty technology. As a true innovator, the company is not only developing new features for its software but also developing hardware solutions to bring the loyalty experience to the retail space.

- Global clients include Lagardere, Toys”R”Us, PepsiCo, AB InBev, BrewDog, Telarus, Jimmy Jazz, Kathmandu, the N Brown Group, the Benetton Group, and LuisaViaRoma – contributing 16% growth in revenue for the latter.
- Antavo has an international team of 50+, with offices across the globe.
- A forward-thinking company disrupting the loyalty industry, 60% of company revenue is reinvested in the R&D of loyalty technology.

NeoDay, provide an extremely powerful loyalty technology solution and are committed to helping their clients to build strong and lasting relationships with their customers. NeoDay's mission is to provide innovative and effective solutions that drive loyalty and engagement, while continuously striving for excellence and innovation in everything they do.

NeoDay is an award-winning enterprise loyalty management platform, built upon 15 years of experience in running loyalty marketing campaigns for the biggest brands in Retail, FMCG, Leisure & Petrol. Our no-code SaaS technology empowers companies to identify, activate and reward customers in a highly personalised experience. With an unprecedented time-to-market we can get you fully up and running within just 6 weeks, without any IT resources required.

Our AI driven and fully automated solution allows B2C companies to fully utilize benefits of data driven customer retention without incurring significant costs and with minimum expertise.

NeuCurrent platform automates all stages of data driven marketing:

• Analysis of customer journey and identification of negative trends in purchase patterns

• Omni channel communication scenarios with customers

• ML driven personalized product and content recommendations

• Data integration and management

Using our platform NeuCurrent’s clients consistently achieve an increase of 15% in online sales and 30% sales increase from customer communications.

There is no CapEx or License Fees to use the SaaS platform and low monthly minimums to have access to a powerful and intuitive Management Portal to operate the points bank and rules engine, as well as gain access to a marketplace of potential partners with which loyalty commerce can be conducted.

As an enterprise scale, API-first and microservices-based platform, the Currency Alliance solution can fit easily into any technical architecture. It supports every language (character set), and can be deployed with points tied to a single fiat currency, or allow the points to adapt to many different fiat currencies. The Loyalty Rules Engine is extremely intuitive and supports every known use case for issuing points based on purchases and non-purchase customer touchpoints. The platform also has over 4,500 gift cards available in 60+ different fiat currencies.

Clients such as Under Armour, Live Nation, Reynolds-American, Agilent, Showtime, Gameshow Network, Moness Resort and TD Bank have deployed a customer loyalty solution – typically in less than one month.

Comarch is a global provider of advanced IT solutions, recognized by respected analysts such as Forrester and Gartner and trusted by Fortune 500 enterprises as well as smaller dynamic brands. Their Loyalty Marketing Cloud is a comprehensive SaaS solution for implementing successful loyalty strategies, incentive programs and customer journeys. Thanks to out-of-the-box Machine Learning capabilities, Loyalty Marketing Cloud allows business users to understand behavioral patterns and personalize every interaction, thus boosting Customer Lifetime Value and creating significant relationships with each customer.

Eagle Eye is a leading Enterprise technology company transforming marketing by creating digital connections that enable personalised performance marketing in real-time through coupons, loyalty, apps, subscriptions and gift services.

We believe one-to-one marketing has always been the holy grail. That’s why we built AIR, our best-in-class digital marketing platform which unlocks the power of omnichannel personalisation for leading retailers across the world. Our Eagle Eye AIR platform enables the secure issuance and redemption of digital offers and rewards at scale, across multiple channels, enabling a single customer view.

Our customers include the leading names in UK Grocery, Retail, Leisure and Food & Beverage sectors, including Asda, Sainsbury's, Tesco, Waitrose and John Lewis & Partners, Virgin Red, JD Sports, Pret a Manger, Greggs, Mitchell & Butlers, Pizza Express; in North America, Loblaws, Shoppers Drug Mart and Southeastern Grocers and in Australia & New Zealand, Woolworths Group and The Warehouse Group.

Cheetah Digital is an enterprise cross-channel marketing technology company. The Customer Engagement Suite with its integrated Loyalty, Personalisation, Messaging, Experiences and Data Platform modules combines superior data management capabilities and cross-channel execution. 

Cheetah Digital provide in-house professional services expertise and dedicated support to help brands execute complex marketing programs at scale and achieve profitable brand outcomes. We are a business partner to brands across the world including Vans, Boden, The White Company, Halfords, Kingfisher, Lacoste, Salling Group supermarkets, The North Face, Donatos Pizza, &Pizza and Hilton.

Cheetah Digital is a global business with employees in 25 offices across 13 countries and a strong presence in the EMEA region.